(4.5 / 5)2026+ Ratings

Gilt Reviews

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Overall Rating

4.5
3 Reviews
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About Gilt

Gilt.com is an online shopping website known for offering high-quality products at competitive prices. The site features a wide range of products for women, men, and kids, as well as items for the home.

For women, the site offers clothing items such as activewear, dresses, jeans, jumpsuits, lingerie, outerwear, pants, shorts, skirts, sleepwear, suits, sweaters, swimwear, and tops. In addition, there are various types of shoes, handbags, jewelry, and accessories available. The beauty section includes products for bath & body, face & eye makeup, fragrance, hair masks & treatments, lip & cheek makeup, makeup sets, moisturizers & eye cream, shampoo & conditioners, skincare sets, skincare treatments, suncare, tools & styling, and wellness.

For men, the site offers clothing items such as activewear, casual button downs, dress shirts, jeans, outerwear, pants, shorts, sportcoats & blazers, suits & tuxedos, sweaters, sweatshirts & hoodies, swimwear, T-shirts & polos, and underwear & socks. There are also various types of shoes, accessories, jewelry, watches, and grooming products available.

For kids, the site offers clothing items for baby girls, baby boys, girls, and boys. There are also various types of shoes, toys, games, books, and kids furniture & decor available.

For the home, the site offers products for bedding & bedroom, bathroom, and home decor.

Please note that some customers have reported long shipping times and were unhappy with the quality of the clothing. However, Gilt.com has an A+ rating from the Better Business Bureau, indicating their commitment to good customer service. They also offer secure payment processing and various payment options, including PayPal. Their return policy is lenient and fair.

Gilt Pros & Cons

Pros of Gilt.com:

  • Designer Brands at Discounted Prices: Gilt.com offers access to top designer brands at significantly reduced prices.
  • Exclusive Sales: The site hosts exclusive sales that are only available for a limited time, providing substantial discounts on high-end products.
  • Mobile Shopping: Gilt.com has a mobile app that makes shopping easy and convenient, allowing users to browse and purchase items directly from their phone.
  • International Shipping: The platform ships to over 100 countries, making it accessible to shoppers worldwide.
  • Gilt Unlimited: Members can pay a one-time shipping fee and receive free standard shipping on all orders for the next 30 days.
  • Personalized Sales: Based on shopping habits and preferences, Gilt.com provides personalized sales and product recommendations.
  • Easy Returns: The site has a straightforward return policy, although some users have noted issues with this process.

Cons of Gilt.com:

  • Poor Customer Service: Many users have reported negative experiences with customer service, citing long response times and unhelpful representatives.
  • Quality Issues: There have been complaints about the quality of products, including counterfeit items and poorly made products.
  • Order Cancellation Issues: Some customers have experienced issues with order cancellations, particularly due to discrepancies in billing and shipping information.
  • Return Policy Limitations: While the return policy is straightforward, some users have noted that it can be difficult to get refunds or replacements for damaged or incorrect items.
  • Scams and Counterfeit Products: There have been reports of Gilt selling counterfeit products, which can lead to significant financial loss for customers.

Overall, while Gilt.com offers attractive discounts on designer brands, its poor customer service and quality control issues are significant drawbacks for many users.

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Gilt Customer Reviews (3)

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Francesca Hale
Francesca Hale
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Feb 12, 2023
Visiyta Vedzizhev
Visiyta Vedzizhev
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Feb 9, 2023
Karin Scherer
Karin Scherer
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Feb 9, 2023

Gilt Customer’s Q&A

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Gilt Features and Benefits

Gilt.com offers several key features and benefits:

  • Designer Brands: Gilt.com provides access to top designer brands at discounted prices. This includes fashion, home decor, and more.
  • Exclusive Sales: The site hosts exclusive sales that are only available for a limited time. These sales offer significant discounts on high-end products.
  • Mobile Shopping: Gilt.com has a mobile app that makes shopping easy and convenient. Users can browse and purchase items directly from their phone.
  • International Shipping: Gilt.com ships to over 100 countries, making it accessible to shoppers around the world.
  • Gilt Unlimited: This is a shipping program where members pay a one-time shipping fee and get free standard shipping on all orders for the next 30 days.
  • Personal Sales: Based on your shopping habits and preferences, Gilt.com provides personalized sales and product recommendations.
  • Easy Returns: Gilt.com has a straightforward return policy. If you're not satisfied with your purchase, you can return it for a refund.

These features make Gilt.com a popular choice for online shoppers looking for designer brands at discounted prices. Happy shopping!

Gilt Pricing

Gilt.com Pricing:

  • Designer Brands: Gilt.com offers top designer brands at discounted prices, with items ranging from steep discounts to up to 70% off retail prices.
  • In-House Brands: Gilt also creates in-house brands that are made to look like discounted merchandise from other labels, offering stylish basics at arguably low prices.
  • Flash Sales: The site hosts daily flash sales with significant discounts on high-end products, including luxury apparel, accessories, and home goods.
  • Gilt Unlimited: Members pay a one-time shipping fee and get free standard shipping on all orders for the next 30 days.

The average price range for Gilat Satellite Networks Ltd. (GILT) stock is between $4.51 - $7.16. However, this information pertains to stock prices and not the merchandise sold on Gilt.com.

About gilt.com Payment Method?

Gilt.com has partnered with Borderfree and eShopWorld to provide a smooth shopping experience. Your charge will appear as “BFGilt" or "eShopWorld/ESW/ US Direct Commerce " on your credit card statement. Payment options are presented at checkout. At this time, Gilt gift cards and account credits are not supported as payment methods for international orders. International orders accept Visa®, MasterCard®, American Express®, PayPal®, PayPal Express®, Interac Online®, Diner’s Club, UnionPay, Alipay* and more with additional payment options coming soon. Payment methods vary by destination; all options are presented during Checkout. Unfortunately, once an order has been placed, payment information can no longer be edited. You are not charged until your order ships, however an authorization hold or pending charge is placed on your account at the time of purchase. Once your order ships, this hold will become an actual charge. Any pending authorization holds will drop off of your account within seven to ten business days, depending on your bank. Your order total is guaranteed at the exchange rate set when your order is placed. Foreign exchange rates are determined by Borderfree/eShopWorld and are based on interbank rates of exchange. These rates correspond with the average aggregate exchange rates that would otherwise be applied in an e-commerce transaction. International taxes, tariffs (or duties), and value-added tax (VAT) are calculated at checkout (and will be included in the order total). They are based on the purchased items country of origin or manufacturing and the classification of that item in accordance with a harmonized system used by the countries that Borderfree and eShopWorld support. VAT rates are set by the destination country. You have the option to pay for these taxes and duties at checkout. If you elect this option, the order total (merchandise landed cost) is guaranteed by our International partners and you are not required to pay any additional fees (no COD) at the time of order delivery. Please note that Gilt reserves the right to correct pricing errors. For some international destinations, you may be presented with an option to pay for these required charges at the time of delivery (COD). If you elect this option, you will be required to pay the taxes and duties (and any collection fees) to the shipping carrier upon delivery. The order total (merchandise landed cost) is not guaranteed and may be different from what is quoted at checkout. If the charges are not paid COD, the item (s) will be returned, and you will not be refunded any shipping charges.

Gilt FAQs

FAQ

Gilt Alternatives

Here are the top 10 alternatives to Gilt.com:

  1. Vagaro: A website that allows users to find salons and spas in their local area and make appointments online.
  2. Groupon: A global marketplace where people can buy just about anything, anywhere, anytime.
  3. Travelzoo: A global media commerce company that publishes offers from more than 2,000 travel, entertainment, and local companies.
  4. dealsaver: Features daily deals, coupons, and discounts on the best stores, events, restaurants, food, and entertainment in your local area or city.
  5. Localflavor: Saves you money on goods and services from the local businesses you love.
  6. Rue La La: Shop today's must-have brands for her, him, home, and more - all up to 70% off. New sales launch daily.
  7. Bluefly: The online shopping destination for the style-obsessed. Shop thousands of luxury brands & hundreds of thousands of styles at a great discount.
  8. The Outnet: With 350+ luxury designer fashion brands at exceptional prices, shopping at The Outnet is guaranteed to take your style to the next level!
  9. Shopbop: Discover the latest apparel, activewear, shoes & accessories from established and emerging designers.
  10. YOOX: Discover a wide array of products by the best Italian and international designers on Yoox. Delivery in 48 hours and secure payments.

These alternatives offer a variety of products and services similar to Gilt.com, including fashion, beauty, home goods, and more. Each platform has its own unique features and benefits, so it's worth exploring each one to find the best fit for your shopping needs. Happy shopping!

FAQ

How To Open A Gilt Account?

To open an account on Gilt.com, follow these steps:

  1. Visit the Gilt.com website.
  2. Look for the "Register" or "Sign Up" option, usually located at the top right corner of the homepage.
  3. Click on it to start the registration process.
  4. You will be asked to provide some personal information such as your name, email address, and password.
  5. After filling in the details, click on the "Create Account" or "Register" button.
  6. You may be asked to verify your email address. If so, go to your email inbox, open the email from Gilt.com, and click on the verification link.
  7. Once your email is verified, you can log in to your new Gilt.com account and start shopping.

Remember, each online shopping platform has its own registration process, so the steps may vary slightly. Always ensure to protect your personal information and create a strong password for your account. Happy shopping!

FAQ

What is Gilt's return policy?

Returnable items can be returned within 30 days of receiving shipment. Items must be returned in their original condition, with original packaging, and all tags attached.
FAQ

How do I return an item to Gilt?

Returns must be completed by mail, and step-by-step instructions on how to return an item can be found on Making a Return. When shipping a return by mail, please follow the guidelines provided by Gilt.
FAQ

What are the refund options for returnable merchandise?

Gilt offers two refund options for returnable merchandise. You can select to return for merchandise credit and enjoy free return shipping. Alternatively, you can select to return for a refund to the original form of payment and pay a $9.99 return shipping fee.
FAQ

How long does it take to receive a refund from Gilt?

Once accepted and processed, you will see your Gilt merchandise credit appear on your Gilt account within 1-2 business days. If you opted for a refund to the original form of payment, you will see your refund in 10 business days, depending on your financial institution.
FAQ

Where does Gilt ship to?

Gilt ships to the 48 contiguous United States, Alaska, Hawaii, P.O. boxes, and APO/FPO addresses.
FAQ

What is Gilt Unlimited?

With Gilt Unlimited, after you place an order and pay the initial shipping fee, standard shipping is free on any orders placed for the next 30 days. However, Gilt Unlimited does not cover return shipping for refunds.
FAQ

What brands are available on Gilt.com?

Gilt.com offers a wide range of products from top luxury designer brands. Some of the notable brands include Gucci, Louis Vuitton, Balenciaga, Rolex, Adidas, and Prada. Other prestigious names like Alexander McQueen, Dior, Burberry, Christian Louboutin, Givenchy, and Moncler are also part of their offerings. The platform caters to various categories including women's, men's, kids' fashion, home decor, and more. It's a great place to find high-end fashion and home items at discounted prices.

FAQ

What is the average price range on Gilt?

The average price range on Gilt, specifically for Gilat Satellite Networks Ltd. (GILT), is between $4.51 - $7.16. This range represents the fluctuation in the stock price over a year. Please note that stock prices can vary greatly based on market conditions and company performance. It's always a good idea to check the latest prices and trends when considering any investment.

FAQ

How does Gilt compare to other online retailers in terms of cost?

Gilt is an online shopping site that sells luxury items with up to 70% off retail prices. It's a great way to get designer clothes, home decor, and more at great discounts. Gilt offers a fantastic selection of "members only" rotating sales at up to 70% off, from luxury apparel and accessories for women, men, and kids, to home goods. However, it's worth noting that Gilt also creates in-house brands that are made to look like they are discounted merchandise from other labels. These brands are actually made by Gilt but are made to look like they are discounted merchandise from other labels, both explicitly, via a slash-through price label, and through context, since most merchandise on Gilt is not made through Gilt. So, while Gilt does offer genuine designer brands at discounted prices, it also sells its own brands at what appears to be a significant markdown. But these brands have never had, and will never have, the opportunity to appear on any other site. They're essentially all created by the same people. These brands offer stylish basics, nothing too flashy, all at arguably low prices, especially in comparison to the rest of Gilt's merchandise.

FAQ

About gilt.com Popular Products and Services?

Gilt.com is an online shopping site that offers steep discounts on top designer labels. The site features a wide range of products for Women, Men, Kids, and Home. For women, the site offers Clothing, Shoes, Handbags, Jewelry, Accessories, and Beauty products. Men can find Clothing, Shoes, Accessories, Jewelry & Watches, and Grooming products. Kids' section includes Baby Girl, Baby Boy, Girls, Boys, Toys, Games & Books, and Kids Furniture & Decor. The Home section offers Bedding & Bedroom, Bathroom, and Home Decor items. Gilt has partnered with over 500 designer brands and has an estimated value of $1 billion. It's important to note that each sale is only available for a couple of days due to limited inventory. The site also offers a credit point reward program where points can be earned to save even more money on purchases. However, some customers have reported long delivery times and issues with the return policy.

FAQ

What are some popular designer brands on Gilt?

Gilt is a popular online shopping platform that offers a wide range of products from top designer brands. Some of the popular designer brands available on Gilt include Gucci, Louis Vuitton, Balenciaga, Rolex, Adidas, and Prada. Other notable brands include Alexander McQueen, Dior, Burberry, Christian Louboutin, Givenchy, and Moncler. It's a great platform for those who are looking for high-end designer brands at discounted prices.

FAQ

Are there any customer reviews for Gilt.com?

Gilt.com has received a variety of reviews from customers. On Trustpilot, the company has a rating of 1.3 with 554 total reviews. The majority of these reviews are negative, with 83% of reviewers giving a 1-star rating. Customers have reported issues such as receiving fake products, poor customer service, and difficulties with the return policy. However, there are also positive reviews. Some customers have had no issues with their purchases and praised the fast shipping and authenticity of the products. On Sitejabber, Gilt.com has a rating of 2.33 stars from 1,378 reviews, indicating that most customers are generally dissatisfied with their purchases. The most frequent complaints mention customer service, final sale, and credit card problems. Please note that these reviews are subjective and experiences may vary.

FAQ

How do I track my order on Gilt.com?

To track an order on Gilt.com, an email is sent once the order has shipped. This email contains the Order Information, Shipping Address, Tracking Number, and Estimated Delivery Date. It also includes a link to get up-to-date tracking information directly from the shipping partner.

Alternatively, the status of the order can be checked anytime in the Orders tab of the Account on Gilt.com. In the Order History, locate the order needed to track, and click the Order Number to see additional details. In the Order Detail page, select the Track button for the item or shipment needing information on. The tracking page will provide the most up-to-date information, including Status, Location, and Estimated Delivery Date.

Various statuses can be seen on the tracking page. For instance, "In Transit" means the package is on its way to its final destination. "Out for Delivery" means the package was scanned by a package handler and placed on a pallet to be loaded on a vehicle for delivery. "No scheduled delivery date at this time" means there's no delivery estimate, or the package hasn't been received yet. This status might be seen if the shipment is delayed or there's a handling exception. "Scheduled delivery is now pending" means the delivery date has changed based on a delay of some kind. "Delivery exception" means an unexpected event is preventing the delivery of the package. "No status available" means FedEx has not taken possession of the package yet. A delivery date will be added as soon as the package is received. "Cancelled" means the package was cancelled by the shipper and won't show tracking information anymore.

FAQ

gilt.com Return Policy?

Gilt.com has a detailed return policy. Items that are eligible for return can be returned within 30 days from the shipment date. The returns must be completed by mail. The items must be returned in their original condition, with original packaging and all tags attached. The packaging may include hangers, plastic wrap, boxes, warranty cards, accessories, and dust bags. Each item must be returned to a specific location. Only the items listed on the return label should be included in the return package. There are two refund options for returnable merchandise: return for merchandise credit with free return shipping (air-shipping rates apply for Alaska and Hawaii) or return for a refund to the original form of payment with a $11.99 return fee. Items listed as “Final Sale” are non-returnable. If a damaged, defective, or incorrect item is received, the customer service team should be contacted.

As for the shipping policy, most Gilt merchandise ships for $11.99 with standard delivery to the 48 contiguous United States. With Gilt Unlimited, once an order is placed and the initial shipping fee is paid, standard shipping is free on any orders placed for the next 30 days. Additional shipping rates apply for oversized items, expedited options, and orders shipped to Alaska and Hawaii. Please allow two to seven business days from the date of shipment for the order to arrive. Some items which ship directly from the vendors' warehouse aren’t eligible for delivery to Alaska or Hawaii. Orders can be shipped to P.O. Boxes & APO/FPO Addresses via standard shipping. Expedited shipping must comply with address requirements of the carrier. Some products require additional shipping and handling charges due to their size or weight, expedited shipping options, and orders shipped to Alaska and Hawaii. These charges will be noted on the product page and at checkout. Multiple addresses require separate orders for each shipping address.

FAQ

What is Gilt Unlimited?

Gilt Unlimited is a customer loyalty program administered by Gilt Groupe. By paying an annual subscription fee, members are entitled to unlimited free standard shipping on all eligible purchases made at Gilt.com or using any Gilt mobile application. There is no minimum purchase requirement. The program also offers additional benefits from time to time. However, the shipping address must be within the continental United States, and the order must not contain items with special shipping and/or handling charges, select an expedited shipping method, or any other circumstance that would not allow for standard shipping. The subscription to the program can be cancelled at any time. The Gilt Unlimited Annual status is automatically renewed every year, but this auto-renew option can be switched off at any time..

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